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Patient Financial Advocate 2 - Twin Falls

Company: St. Luke's Health System
Location: Twin Falls
Posted on: January 12, 2022

Job Description:

St. Lukes Health System in Twin Falls, ID is seeking a Patient Financial Advocate to join our Patient Access Resource team. The Patient Financial Advocate is accountable for assisting patients in accessing resources to break down any financial barriers by assisting them in applying for both federal and state programs, based on confidential financial information from the facility and patients to determine qualification for financial assistance. As a patient financial advocate, you can be the Voice of the Patient and assist them with their financial needs for their medical care.This role is in Twin Falls, Idaho.

  • Under limited supervision, performs professional level support. Uses established procedures to perform assigned tasks.
  • Serves as a patient advocate in providing assistance/expertise to patients, families and other external or internal contacts.
  • Works closely with patients/families and federal, state and county caseworkers to ensure approval of assistance. Screen and assist in completion and submission of applications.
  • Work directly with patients, doctor's offices, and hospital departments to gather sufficient information to obtain authorization and benefits collection of patient portion.
  • Acts as a liaison between the patients, physicians, patient clinics, case management, centralized billing office, third party Medicaid eligibility vendor and community agencies.
  • Screens patients to make the determination of eligibility for internal and external assistant programs.
  • Actively participates in public presentations, county hearings, case review meetings, committees, and task forces.
  • Performs advanced and/or complex duties requiring independent decisions and extensive, diversified professional experience and knowledge.
  • Performs other duties and responsibilities as assigned.
    • Education: Bachelors degree or 4 years relevant experience in lieu of degree.
    • Experience: 2 years relevant experience.
    • Licenses/Certifications: NoneA strong, talented staff is at the heart of St. Lukes Health System. We are the states largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. Were proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence.*St. Lukes is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

Keywords: St. Luke's Health System, Twin Falls , Patient Financial Advocate 2 - Twin Falls, Accounting, Auditing , Twin Falls, Idaho

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