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Health Insurance License Trainee

Company: C3 Customer Contact Channels
Location: Twin Falls
Posted on: July 5, 2019

Job Description:

Company Overview C3 is a global provider of contact center services for corporations who view customer care as a strong component of their growth and brand development strategies. C3 builds solid partnerships with its clients based on mutually determined business objectives. Our service offerings include; contact center services, web services, data analysis, Back Office solutions and consulting services. Although C3 is a global organization, the company prides itself on delivering boutique level client service aboard a foundation of operationally and technologically sound practices on par with any of the other leading providers in the industry. Consistency across our centers, regardless of geography, is at the core of our operating philosophy. Are you looking to start a new Healthcare career? C3 can help! We are looking for driven candidates to become licensed to sell health insurance. C3 will pay you to get your health insurance licensed AND pay you to use it! Once in training you will earn $16.00/hour base pay plus performance and attendance incentives! Apply now to learn more! One of our dedicated recruiters will reach out to you with details. Position Purpose: The Customer Care Representative will provide outstanding service acting as the primary point of contact for customers regarding products and services related to client programs. Associates will provide callers with thorough service that builds relationships, resolves issues and increases overall trust and satisfaction in client's products and services. Job Responsibilities:

  • Answer inbound calls from individuals who are interested in learning more about our medicare programs.
  • Actively listen to their needs and develop the best solution to fit their physical, financial and emotional needs.
  • Educate our members on their options and how these changes can improve their lives and their health.
  • Maintain the highest level of service by meeting and exceeding quality standards on every call. Skill Set:
    • Ability to connect and empathize with people in such a way that your ultimate desire is to help them find solutions to their struggles.
    • Ability to actively listen and recognize areas that need further examination, so that you can provide the best possible solution.
    • Ability to multi-task so that you can access all of the necessary information to provide an accurate and detailed recommendation.
    • Ability to clearly explain the solution you have customized for the member so that they fully understand their coverage and costs.
    • Ability to close the sale. Once you have developed the ultimate solution, that meets all of your member's needs, finish the call by closing the sale and getting them enrolled. Qualifications:
      • Licensed to sell Health Insurance product in your current state of residence
      • Strong detail orientation and excellent communication/listening skills
      • Ability to pass all skill assessments including demonstrated experience with Microsoft applications
      • Ability to pass a drug screen and background check
      • Bilingual (Spanish/English) skills a plus!
      • Demonstrated passion for excellence with respect to treating and caring for customers especially senior citizens
      • Strong decision making and analytical abilities
      • Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
      • Highly developed sense of integrity and commitment to customer satisfaction
      • Ability to meet or exceed minimum requirements on computerized assessments.
      • Minimum of 6 months experience in a customer facing work environment. Phone or in person are acceptable.
      • High school diploma or GED is required.If you've got the skills to succeed and the motivation to make it happen, we look forward to hearing from you. Become a FAN today, and be on your way to a rewarding career!

Keywords: C3 Customer Contact Channels, Twin Falls , Health Insurance License Trainee, Healthcare , Twin Falls, Idaho

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