Restaurant Squad Captain
Company: MOD Pizza
Location: Twin Falls
Posted on: April 3, 2021
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Job Description:
No matter who you are or where you come from, you are welcome
here. At MOD, we embrace individuality, support human growth, and
recognize the value in second chances. Every day and in every
store, we create a culture where individual spirits are celebrated.
And as part of MOD, you will be empowered to provide that same
experience for every single customer that walks through the door.
We're growing, with more than 400 locations across 28 states, and
Canada. So we're always looking for people who demonstrate what we
call the 4G's: Grit, Growth, Generosity, and Gratitude. You'll help
us create a positive social impact in your community, making MOD an
exciting place to eat and a place where others are inspired to
bring about change. We call it Spreading MODness--. Come be part of
it. Summary As a Captain you directly influence the success of MOD
by assisting the store General Manager in executing store
operations during scheduled shifts. The role is to deploy MOD Squad
members, and to delegate tasks so that the MOD experience is
achieved and maintained for customers. As a MOD Squad Captain your
objective is to live, teach and demonstrate the MOD Pizza purpose
in all interactions. Key Responsibilities We Engage & Inspire ---
We have GRIT, GENEROSITY, GRATITUDE & GROWTH--- Connect with your
GM! Be Passionate about the vision and be instilled with
confidence--- Share your knowledge with others to encourage and
champion operational success--- Celebrate store success with one
another We deliver food that is safe, looks and tastes outstanding
--- Food quality is everyone's role. Ensure food quality and
accuracy in both back of house (BOH) and front of house (FOH)---
Ensure cleanliness of FOH & BOH--- Ensure all food, pans, utensils
& equipment look phenomenal--- Role model and maintain portioning
standards We deliver an excellent customer experience --- Get to
know your customers and build community relationships--- Maintain a
uniquely MOD experience in the lobby with your demeanor, volume of
music, comfy temperatures, and cleanliness standards--- Build brand
dedication through outstanding service--- Hospitality is core by
putting the customers first, creating an inviting environment, and
have them feel MOD's love.--- Live the MOD 5 Core Beliefs and
spread the MOD 4 G's with each Squad We achieve excellent speed of
service --- Follow accurate deployment and adjust, if needed---
Celebrate the wins with your Squad--- Give feedback after each peak
about what was good and what can be improved We own the shift ---
Create daily goals and share with your team--- Lead by example---
Adhere to all Open/Shoulder/Closing shift checklists--- Act as the
food safety leader--- Coordinate all cash handling policies and
procedures--- Connect with the MOD Squad about all MOD Comm
information--- Respond quickly and effectively to all emergency
situations--- Coach in the moment when standards are not being met
and celebrate when they are--- Be encouraging of your team even
with the seas are rough. Help where you are BEST NEEDED and
celebrate successes! We influence all FOH facilities and equipment
--- Keep FOH front line, bathrooms, oven, floors, lobby and drink
station clean and organized--- Clean and maintain all FOH fixtures,
windows, tables and chairs--- Ensure MOD Squad is always assigned
to the lobby during the peak periods Basic Qualifications --- A
real passion for people--- 3+ months in a role with the MOD
Squad--- Reliable transportation--- Must be at least 18 years old
Preferred Qualifications --- Food/service industry experience--- At
least 1 year of leadership experience Physical Requirements As a
member of our Squad, you will be working in a kitchen environment,
rotating between front and back of house. This requires walking,
bending, twisting, reaching, stooping, kneeling, crouching, pushing
and pulling to handle or move objects weighing up to 50 pounds. You
will also be asked to operate hand-held appliances and simple
kitchen equipment (industrial can opener, dough press, industrial
dishwasher, etc.). Depending on the location, you may need to go up
and down stairs. The ability to communicate and exchange
information with coworkers and others is also required. The ability
to comply with all public health requirements, including wearing a
mask, is required. Working Conditions --- High noise levels due to
operations, customers and overhead music (including, but not
limited to, rock, punk and alternative) --- May be indoor or
outdoor setting depending on store (varied weather conditions are
expected); including delivering order curbside to the customer ---
Will work near moving or mechanical parts --- Varying schedule to
include evenings, holidays and extended hours as business dictates
--- Must be authorized to work in the United States Want to help us
spread MODness---? Apply today! MOD welcomes people from all
backgrounds and walks of life, and it's reflected in our largely
diverse community of MOD Squaders. MOD is proud to be an equal
opportunity employer and is committed to providing equal
opportunity for all employees and applicants. MOD recruits, hires,
trains, promotes, compensates, and administers all personnel
actions without regard to race, color, religion, sex, sex
stereotyping, pregnancy (which includes pregnancy, childbirth, and
medical conditions related to pregnancy, childbirth, or
breastfeeding), gender, gender identity, gender expression,
national origin, age, mental or physical disability, ancestry,
medical condition, marital status, military or veteran status,
citizenship status, sexual orientation, genetic information, or any
other status protected by applicable law. This Job Description is
not intended to be all-inclusive. We all may be assigned other
related duties as assigned to meet the ongoing needs of the
organization. Key words: restaurant, cook, line cook, dishwasher,
cashier, register, customer service, fast food, busser, server,
waitress, waiter, pizza, entry level, kitchen, prep PERKS --- Free
meal each shift (50% off when dining with guests - off shift)---
Access to employee support & development--- Awesome MOD swag:
t-shirts, bandanas, stickers, etc. COMMUNITY Giving back is part of
the MOD culture. Throughout the year, you and other MOD Squad
members have opportunities to give back to the community - what we
call "Spreading MODness." This includes participating in
fundraisers, packing meals for families struggling with hunger, and
sponsoring other activities in your area. Bridge Fund We offer
access to emergency support programs to help MOD Squad Members in
need. Anyone can apply to access the Bridge Fund, which offers
assistance when an unexpected hardship occurs. It's MODs helping
MODs. Nearest Major Market: IdahoNearest Secondary Market: Twin
FallsJob Segment: Food Service, Kitchen, Line Cook, Hospitality,
Entry Level
Keywords: MOD Pizza, Twin Falls , Restaurant Squad Captain, Hospitality & Tourism , Twin Falls, Idaho
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