Parts & Service Sales Representative (PSSR)
Company: Agri-Service
Location: Twin Falls
Posted on: June 24, 2022
Job Description:
Job DescriptionJOB TITLE: Parts and Service Sales Representative
(PSSR) REPORTS TO: Store Manager JOB SUMMARY:This position is
responsible for the retention, development, and satisfaction of new
and assigned customers in a specific sales territory. Enhances the
relationship between our customers and Agri-Service to sell and
influence the usage of products and services we offer. This role is
to be the trusted advisor of our customers when making parts and
service buying decisions. ESSENTIAL FUNCTIONS:
- Identifies and calls on all existing and potential customers of
Agri-Service in their assigned territory.
- Creates and maintains a positive relationship with each
customer.
- Achieves profitable growth by selling the value and
differentiation of our products and services.
- Advises customers on maintenance and repair practices to lower
overall owning and operating costs.
- Develops and maintains technical knowledge and skills necessary
to promote our parts and service offerings.
- Develops and maintains product knowledge on AGCO equipment and
all equipment offered by Agri-Service.
- Identifies customers' needs or concerns and develops effective
solutions.
- Works together with other departments within Agri-Service to
enhance customer relationships.
- Develops timely, accurate quotes for customers parts and
service needs.
- Embraces integrity, quality, and responsiveness to customer
needs.
- Works closely with our business partners, store team and
corporate support on warranty/product related issues.
- Advocate for safety at Agri-Service. Adheres to all applicable
safety policies, procedures, and standards.
- Works within and promotes corporate vision, purpose, values,
and goals of the organization.
- Performs other duties as assigned.KNOWLEDGE SKILLS AND
ABILITIES
- Sales experience preferred, but not required.
- Demonstrated knowledge of parts and service offerings and
capabilities.
- Ability to develop and maintain product knowledge of AGCO and
Agri-Service products and services.
- Ability to assess customer needs and elevate customer
satisfaction.
- Ability to quickly identify problems, approach work from a
solutions-based focus, and develop creative solutions.
- Knowledge or ability to learn Microsoft, CDK and OneAGCO.
- Proven skills in written and verbal communications, planning,
organizing, and interpersonal relationship building.
- Ability to set and manage priorities.
- Drive and maintain company vehicle.
- Must be a self starter and able to work without
supervision.
- Consistent attendance.EDUCATION AND EXPERIENCE:
- Proof of high school diploma or General Education Degree (GED).
- Minimum of two (2) years sales and/or parts and service
experience preferred.
- Proof of driver's license and acceptable driving record
required.
- Must be able to communicate in English (speak, read,
comprehend, write).PHYSICAL CHARACTERISTICS:
- Must be able to sit for long periods of time along with
walking, standing, climbing stairs, reaching pushing, pulling,
leaning, and twisting
- Must be able to meet all safety requirements for applicable
safety policies.Disclaimer: The above statements are intended to
describe the general nature and level of work being performed by
employees assigned to this classification. It is not intended be an
exhaustive list of all responsibilities, duties, and skills
required of employees in this classification.
Keywords: Agri-Service, Twin Falls , Parts & Service Sales Representative (PSSR), Hospitality & Tourism , Twin Falls, Idaho
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