TwinFallsRecruiter Since 2001
the smart solution for Twin Falls jobs

Customer Service (Remote)

Company: Mommy Jobs Online
Location: Twin Falls
Posted on: June 14, 2019

Job Description:

Inbound Travel Consultant "Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become An Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLLISAS on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Twin Falls , Customer Service (Remote), Hospitality & Tourism , Twin Falls, Idaho

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Part Time Retail Sales Merchandiser
Description: Part Time Retail Sales Merchandiser We are searching for a self-motivated Retail Sales Merchandiser. This position services and sells to retail accounts within an assigned territory, ensuring Client standards (more...)
Company: Advantage Solutions
Location: Twin Falls
Posted on: 06/14/2019

Entry Level Sales & Customer Service Representative
Description: One of the fastest growing marketing and promotional advertising firms in the Twin Falls area is looking for YOU to join their customer support and satisfaction team The Job Window's client is in immediate (more...)
Company: The Job Window
Location: Twin Falls
Posted on: 06/14/2019

Now Hiring - Restaurant Managers!
Description: Start your path to Cafe Rio Stardom today Cafe Rio Mexican Grill is serving up fresh opportunities We are looking for high energy assistant managers. Do you have a passion for cooking up great food (more...)
Company: Cafe Rio
Location: Twin Falls
Posted on: 06/13/2019


Asst District Manager
Description: Asst District Manager Circulation Twin Falls, Idaho Apply Description Position at Times-News The Times-News is seeking the
Company: Lee Enterprises
Location: Twin Falls
Posted on: 06/16/2019

Housekeeping Attendant
Description: SUMMARY: Responsible for maintaining cleanliness throughout the common areas and guest rooms of the hotel. br br ESSENTIAL DUTIES AND RESPONSIBILITIES: ul li Cleans rooms in accordance to specific (more...)
Company: McNeill Hotel Company
Location: Twin Falls
Posted on: 06/27/2019

Housekeeping Attendant
Description: SUMMARY: Responsible for maintaining cleanliness throughout the common areas and guest rooms of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Cleans rooms in accordance to specific brand and company (more...)
Company: McNeill Hotel Company
Location: Twin Falls
Posted on: 06/12/2019

Customer Service (Remote)
Description: Inbound Travel Consultant Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number (more...)
Company: Mommy Jobs Online
Location: Twin Falls
Posted on: 06/14/2019

Customer Service Agents - $15 per hr.
Description: Helping Blind Visually Impaired People With Daily Tasks, Without Leaving Your Home . See the world from the comfort of your home office Meaningful interactions with individuals who appreciate your (more...)
Company: Mommy Jobs Online
Location: Twin Falls
Posted on: 06/21/2019

Retail Sales Consultant
Description: Do you like helping people Do you have a strong desire to connect people with technology and entertainment You may have what it takes to join our amazing team Our Retail Sales Consultants build--solutions (more...)
Company: AT & T
Location: Twin Falls
Posted on: 06/24/2019

Now Hiring - Restaurant Managers!
Description: Start your path to Cafe Rio Stardom today Cafe Rio Mexican Grill is serving up fresh opportunities We are looking for high energy assistant managers. Do you have a passion for cooking up great food (more...)
Company: Cafe Rio
Location: Twin Falls
Posted on: 06/14/2019

Log In or Create An Account

Get the latest Idaho jobs by following @recnetID on Twitter!

Twin Falls RSS job feeds