Member Services Rep Part Time Afternoon
Company: Planet Fitness Inc.
Location: Twin Falls
Posted on: May 15, 2023
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Job Description:
Position: Member Services Rep - Part Time - AfternoonWe are
searching for a motivated Member Services Representative to join
our team! BILINGUAL English/Spanish are encouraged to apply! As a
member of our staff, you will be responsible for providing a
superior level of customer service to Planet Fitness members,
prospective members and guests, ensuring an exceptional "Judgement
Free" member experience!Some of your responsibilities will
include:Customer Service/Front Desk Activities:* Greet members and
guests providing exceptional customer service making everyone feel
comfortable and welcome.* Answer phones in a friendly manner and
assist callers with a variety of questions.* Check members in, tour
and sign up new members, log amenities and communicate updates and
events to members and guests.* Respond to member questions and
concerns in a timely and professional manner.* Conduct beverage or
merchandise purchases on the point to sale system.* Utilize POS
system to assist with new membership cards, change of address and
billing or payment questions.Club Cleanliness and Maintenance:* Go
above and beyond to keep the front desk area and lobby clean and
orderly.* Regular facility cleaning and upkeep such as mopping up
spills under equipment, trash removal, cleaning windows and
mirrors, and re-racking weights.* Regular cleaning of all exercise
equipment and tanning beds.* Regular restroom and wet area cleaning
and stocking.Qualifications & Requirements:* Applicants for an
overnight position must submit to a 7-year criminal background
check within the first week of hire. Continued employment will be
based on satisfactory outcome of the background check.* Exceptional
customer service skills; ability to interact in a positive and
professional way with members and co-workers, exceeding the members
expectations.* Prior Customer Service experience preferred* Must be
18 years of age or older.* High School diploma/GED equivalent
required.* Upbeat, positive and professional attitude* Punctuality
and reliability are a must.* Obtain and maintain CPR/AED
Certification within time frames required by company and maintain
physical ability to perform CPR/AED in the event of a medical
emergency.Physical Demands/Requirements:* Walk and stand, for
prolonged periods of time; to frequently stoop, bend, kneel,
crouch, crawl, climb, reach, twist, grasp, and make repetitive hand
motion.* Occasionally lift, carry, push, and/or pull moderate
amount of weight (up to 50lbs).* Ability to talk continually in
person or on the phone during shift.* Maintain physical ability to
administer CPR in the event of medical emergency.* Ability to see
in normal visual range with or without correction.* Ability to hear
in the normal audio range with or without correction.Why you should
join Planet Fitness?* Contribute to changing people's lives every
day by helping us create a healthier Planet!* Work alongside an
amazing group of talented, dynamic professionals!Want more
reasons?* Medical, Dental, Vision Insurance* PTO - Paid Time Off*
Free Black Card Membership* 401(K) and Roth Retirement Savings
Plans* Healthcare and Dependent Care Flexible Spending Accounts*
STD, LTD, Term Life Insurance and other benefitsNote: We
participate in E-Verify for all Utah locations.JOIN THE
CLUB.Enhancing people's lives with an affordable, high-quality
fitness experience requires a team of inspiring, motivated and
fun-loving go-getters. As one of the largest and fastest-growing
franchisors and operators of fitness centers in the United States,
Planet Fitness is just getting warmed up. We're continuously
seeking top talent to join us in cultivating the Judgement Free
Zone and shaping the future of our brand. With more than 2,000
locations in all 50 states, the District of Columbia, Puerto Rico,
Canada, the Dominican Republic, Panama, Mexico and Australia,
there's plenty of opportunity on our Planet and we are always
looking for talented individuals to join our team!Our member
mission says it best: our product is a tool, a means to an end; not
a brand name or a mold maker, but a tool that can be used by
anyone. To use our product, members need to feel inspired and
motivated. That's where you come in. If you're looking for a place
where you can make a difference in a customer's life, you've found
it. Come to add your mojo to the Judgement Free Zone, but stay for
the feeling that you're making a difference on our Planet.TO FIND
YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.Employees
at a franchise location are employed by the Franchisee and are not
employees of PFHQ (the Franchisor). PFHQ neither dictates nor
controls labor or employment matters for franchisees or their
employees, and does not retain any reserved authority to control
the terms and conditions of employment for franchisees or their
employees. Each franchisee is responsible for ensuring compliance
with local, state and federal law.
Keywords: Planet Fitness Inc., Twin Falls , Member Services Rep Part Time Afternoon, Sales , Twin Falls, Idaho
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